Pratt & Whitney, a division of United Technologies Corp. (NYSE: UTX), and Brazil’s Indύstria de Aviação e Serviços (IAS), today officially opened their new overhaul centre in Belo Horizonte, Brazil, for PT6A and PW200 engine families. The grand opening event that celebrated the addition of a fourth new facility in Brazil was attended by national and local government officials, Pratt & Whitney executives and local employees, customers, suppliers and industry representatives. The event was also attended by officials from Pratt & Whitney’s designated maintenance facilities (DMFs) located in Brazil, including ABA Manutenção, Rico Táxi Aéreo and Helipark Manutenção.
“Brazil has a rapidly growing installed engine base. To best serve our customers here, we’ve been working since 2017 to give them even more options for service in-country,” said Satheeshkumar Kumarasingam, vice president, customer service, Pratt & Whitney. “This new facility in Belo Horizonte will be our flagship facility in the region and the considerable demand is directly attributed to both the existing four facilities and the great local talent supporting the fleet.”
Pratt & Whitney has operated in Brazil for more than 75 years and remains the country’s leading supplier of general aviation engines. The company powers a large number of Brazil’s aircraft for government, commercial and business use, including 1,300 aircraft powered by PT6A and PW200 engines. By working with IAS and local DMFs, Pratt & Whitney can meet the evolving needs of its customers, providing them with more personalized, timely and cost-effective engine services, for Brazil and other South American operators.
“Working closely with the team at Pratt & Whitney, we were able to quickly bring the new Belo Horizonte facility into operation,” said Ronaldo Aldrin, chief executive officer at IAS. “That success bodes very well for our joint ability to deliver a level of service that exceeds our customers’ expectations and differentiates us in the marketplace.”
Pratt & Whitney has built one of the industry’s largest customer service networks around the world that offers personalized and local solutions in all our market segments. To best serve our customers, we have more than 40 owned and designated facilities, two Customer First (CFirst) Centres in Montreal and Singapore for 24/7/365 support, seven parts distribution centres and more than 100 field support representatives and mobile repair teams situated around the globe. Full details about the Pratt & Whitney global service network for turboprop, turboshaft and small turbofan engines are available on the service network map at pwc.ca.